Make An Appointment

• First Appointment

  Triage is implemented in many healthcare and mental health settings and is a process determining the most appropriate treatment and services based on someone's needs. At your Triage appointment, you and your counselor will identify the most pressing issues bringing you to SCS. As a result of this conversation, a recommendation for the most appropriate services will be made based on our Stepped Care Model.

• Length of the Triage Appointment

  Triage appointments are brief 20–30-minute appointments. The purpose of triage is to provide readily accessible appointments to students, and efficiently make treatment recommendations based on a student’s present concerns.

• What should I do if I am in crisis?

  If you are in crisis, please do not use the online scheduling button to request an appointment. Instead, if it is during normal business hours, please either call ((309) 438-3655) or walk in (320 Student Services Building) and request to speak with the on call counselor. If you have an emergency after our normal weekday business hours or on the weekend, please call the Student Counseling Services main number at (309) 438-3655. You will be given the option to press "2" to speak to a counselor immediately, or dial 1-855-256-2188. The counselor will provide information, support, referrals, and, if needed, will arrange for emergency services. Information about crisis services can be found here.

• Information About Appointments at SCS

  For helpful information about appointments at SCS, cancellation policy, rescheduling, and more, refer to the Information Regarding Appointments document.

Schedule a Triage